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The instructions with the tool are not very clear at this point. Genisys Otc Spx Update Their OTCYou open your kit and you are left scratching your head, Where do I even start I understand this problem because I help customers, like you, over the phone every day to update their OTC Genisys. Genisys Otc Spx How To Update YourI will show you how to update your OTC Genisys scan tool, step by step. After all, you are an automotive technician, not a computer genius, right. Genisys Otc Spx Software On YourIf you never installed any NGIS software on your PC before, you can skip this step. The instructions with the tool do not tell you that you can not install one version on top of the other or have multiple versions installed at the same time. When you install more than one version, the software gets confused and usually updates with the older software. What happens is that your new 5.0 system software reverts back to 4.0 or earlier. Firewalls and Antivirus programs will block the updates from downloading and can interfere with the installation of the software. Windows Vista and 7 the firewall is located in System and Securities. In the Systems and Securities, you need to find the firewall feature and a link to Turn Windows Firewall On or Off. Simply allowing a program access through the firewall does not work. Again, refer to the help files or documentation for that software on how to turn off disable the firewall. The CD will install three programs. Just follow the on screen prompts. This process will take about 10 to 15 minutes, depending on the speed of your computer and CD Rom drive. Once the computer is back up, double check your firewalls and antivirus programs to make sure windows didnt sneak behind your back and turn these items back on. With the tool powered off, if you have not already done so, remove the memory card from the left side of the tool and insert it into the white CF Card Reader. On your desktop you will have an icon that is labeled NGIS Tool Update. The update can take up to 30 minutes, depending on the size of the download. At this point, go ahead and remove the memory card from the reader and insert it back into your scan tool. When you power on your tool, the Genisys will display Checking External Power Supply and will not continue if it is not connected. You are going to accept the licensing agreement and follow the prompts. You will insert the smart card with the gold chip facing UP in the bottom slot.
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